Payment Options
We offer a variety of convenient payment options. Choose the option that best suits your needs.
Paperless Option - Utility and other miscellaneous fees
To get away from paper copies, click the link to sign up. You view your bill through an eCommerce account as well as pay. You will need your Account number and 5 digit PIN (located at the top left of your bill)
Online Bill Payment - Utility and other miscellaneous fees
To pay online through The Payment Group, for those still receving paper copies of their bills, click the green 'Pay Your Bill Now' button and follow the prompts.
For paying miscellaneous fees, click the green 'Pay Your Bill Now' button and in the 'Account Number' box you will enter what your payment is for (Example: Pool Rental).
Payment By Mail
Please send all payments with the bottom portion of your bill. To avoid disconnection or late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment.
Located below is the ACH Recurring Debit form as well as the ACH Change/Removal form for those needing to update.
Payment Drop-off Location
You may pay in person or drop it in the fire hydrant drop-box in front of City Hall doors. We accept cash, checks, money orders, and debit/credit cards.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Related Documents
Payment Address
City of Memphis
721 W. Robertson Street
Memphis, TX 79245