Water Utilities

At the City of Memphis, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Overview

Fees:

• For new and returning customers with no delinquent bill, the water security deposit fee is $140.00 with a $15.00 connect fee.
• For customers with a delinquent bill, you will need to pay your delinquent bill in full plus a water security deposit of $240.00 with a $15.00 connect fee.
• Connect fee is put on your first months bill but can be paid along with your security deposit upon request. 

Billing:

• Water meters are read remotely on the 20th of the month.
• Bills are due on the 10th of every month. If the 10th falls on a weekend or a holiday, they are due on the next business day.
• Bills are mailed out on the last day of the month. If you do not receive your bill in a timely manner, please call the office for a copy.
• Late charges on water bills have been implemented since October 2023. Bills not paid by the 20th of the month will be charged a 10% late fee. 

Feel free to contact our office if you have any questions or need assistance with any matters related to the Water Department. 

Conserve Water